Downtime Saturday May 30
30 May 2015
We were offline for a few hours today due to a power failure affecting the Linode facility in Fremont. As soon as power was restored all services resumed automatically.
The following is an extract from status.linode.com:
Datacenter Outage - Fremont
- Update - Power was restored at approximately 11:10PM PDT and Linodes are booting.
- Update - Our upstream provider has provided a new estimated time to restoration of 11:30PM PDT.
- Update - Our upstream provider has provided a new estimated time to restoration of 10:00PM PDT.
- Update - At approximately 6:30PM PDT, the Fremont datacenter experienced a power utility outage. One out of eight generators also experienced an electromechanical failure. The estimated time to restoration is currently 9:30PM PDT. Linode has all hands on deck to get Linodes online as soon as power is restored.
- Update - We have received word from our colocation provider that there has been a power event in a section of the Fremont datacenter. The affected space is where a critical part of the datacenter network is located. The datacenter's electric provider is working with staff to restore power as soon as possible. Please watch this status page for further updates.
- Identified - We are aware of an issue within our Fremont datacenter and are investigating at this time. We will provide additional information as it becomes available.
We apologise for any impact this has had on our clients, but we're satisfied that this is a rare occurrence. No data was lost, or even at risk, and all websites and services were restored automatially along with the power.
Having said that we're always looking at ways to improve redundancy. Our DNS/mail server was unaffected due to geographic separation which would have allowed us to transfer sites to a new server in case of a more prolonged outage.