2015 News Archive

Recent upgrades you haven't noticed - Our elves have been busy in recent weeks and months upgrading some of our core libraries and rolling out new features. The highlights include: * upgraded...

HTTP/2 support for SSL websites - This month KeyCDN has rolled out HTTP/2 support for all HTTPS traffic through their servers. As most of our SSL websites also use KeyCDN for serving images...
Security upgrades - This month we've been applying security upgrades for several websites giving access to their administration interface using a secure SSL connection - without...

PayPal SHA-256 notice - Some of you will have received an email from PayPal regarding the replacement of their SHA-1 certificates with SHA-256 and it's impact on your shopping...

File Preview upgraded - We've just completed an upgrade of our Document Register module to include new preview options. Up until now we have been using Google Docs to enable...
SEO Email Spam - Is your inbox flooded with robot-generated emails telling you that your website has Search Engine Optimisation (SEO) problems and that they can help you...
Obtaining EU end-users' consent - You may have seen a lot of popup banners in the last year on websites telling you that they're using cookies. While mostly pointless, and definitely annoying,...
Server down - Our SSL server has been down for a couple of hours due to a hardware issue at Linode. Should be resolved shortly..

New formatting buttons - In your admin console you may have noticed some new buttons recently appearing under large text boxes (as shown here). They read Remove Ragged Edges and...

'Nourished Life' in the BRW - Our client Irene from Nourished Life was recently featured in the Business Review Weekly. You can read an excerpt below, and follow the link for the full...
Server upgrade to KVM - We've just finished upgrading all our web servers from Xen to KVM. This won't mean much to most people, but it delivers a speed boost of 20-30% on page...
TPG email problems - RESOLVED - Since late Thursday the mail servers at TPG have been having problems accepting emails for some of our clients. TPG have been notified and we're waiting...
30 May Datacenter Outage Incident Report - Linode Incident Report We've received a report from Linode regarding the incident which took almost all of our websites offline for a few hours last month....
Back to business - We've had a few days on the road, but are back now and will be catching up with your emails shortly. The servers have been running smoothly so there are...

Downtime Saturday May 30 - We were offline for a few hours today due to a power failure affecting the Linode facility in Fremont. As soon as power was restored all services resumed...
Office closing dates - The Chirp office will be closed from next Thursday (4 June) through to the following Tuesday or Wednesday as we take a short trip.
Mobile-Friendly websites - The link below will take you to a page listing some of our 'mobile friendly' websites. That is, websites where the layout and styles change according...

Hotmail/Outlook email problems - UPDATED - Some of our clients are having problems today receiving emails from their website to their Hotmail account (@hotmail.com, @outlook.com or @live.com.au)....
Server issues 25-26 April - UPDATED - You may have noticed yesterday that some of our SSL websites were slow or in accessible during a two-hour period. This was due to some suspicious requests...
Debian "Jessie" upgrades - Over the next few weeks we will be upgrading all our servers to the new Debian 8 "Jessie". This includes the latest versions of Apache, PHP and PostgreSQL...

Google Mobile algorithm change - Google have announced that starting April 21 their mobile search results will promote websites that are mobile friendly over those that are less well configured...
KeyCDN Content Delivery Network - In the last month we've implemented a CDN on some of our busiest websites. That mean that while the data and contents of the website are served from our...
Server reboot dates - In order to apply some critical security updates our Linode servers will be rebooted on the following date/times: * dns/mail server - completed * secure...

Office Closed Monday - The Chirp office will be closed next Monday 2 February as we take a short road trip.

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